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Remake Your Customer Experience


May 20, 2020 12:45 PM

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Neal Polacheck
Small Business Expert
Neal is an independent board member and advisor to companies operating at the intersection of local, small and medium size business, media and SaaS technology. Neal speaks at industry events in the United States and around the world. He holds a B.A. in economics from the UCLA and an M.B.A. from the USC.
Grant Freeman
VP Client Experience @Thryv
Grant Freeman is the Vice President of Client Success, responsible for overseeing the recruiting, learning, and client experience at Thryv. His primary focus is working with all departments to ensure that our company is delivering exceptional value to all clients, both internal and external. Grant received a Bachelor of Arts – Marketing degree from Pennsylvania State University.